The Mediation Process has become one of the seminal works in the field of mediation and conflict resolution.  The book is practical blend of theory, research, and practice with a useful how to approach to resolving disputes at various stages of development and resolution.  Its case studies present a range of successful applications of mediation (interpersonal, child custody and divorce, commercial, business, organizational, public policy, environmental, intercultural and international) and strategies for intervention.  The book is widely used by both beginning and experienced practitioners around the world and has become a major text in many graduate, undergraduate programs, and certificate/training programs. In the new edition, the basic vision and format of the book will be maintained. Updates to the 4th edition include:  Replace or update the range of cases to illustrate the spectrum of mediation practice Add more on several specific approaches to mediation transformative mediation, restorative justice and narrative mediation Expand the section on intercultural approaches to mediation based requests of some students who have used the book and insights in my most recent book, The Handbook on Global and Multicultural Negotiation Elaborate on differences between approaches and strategies for mediating interpersonal, organizational, public and multicultural disputes, and trying to break out interpersonal from multiparty in chapters Update the resources/bibliography Offer practitioner and instructor resources online for download