Service Science in China - E-book

eBook

Service Science In China - ENG

Jiazhen Huo; Zhisheng Hong

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$3,180.00

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Sinopsis

ISBN:	9783642344978
Formato:	ePub
Idioma:	Inglés
Editorial:	Springer Nature
Tema:	Negocios y economía
Subtema:	Industrias servicios
Año de publicación:	2013-01-06

A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational management, logistics and supply chain management, constructs a research system for this emerging discipline. Service science research system constitutes service philosophy, resource allocation, operational management and service technology. Many cases about China service enterprises are incorporated in the book, in the hope of providing readers an insight into not only service science but also the development of China service economy.

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