Human Resources Management in the H - E-book

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Human Resources Management In The Hospitality Industry - ENG

David K. Hayes, Jack D. Ninemeier

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Sinopsis

ISBN:	9781119030867
Formato:	Page Fidelity
Idioma:	Inglés
Editorial:	Wiley Global Education US
Tema:	Negocios y economía
Subtema:	Industrias hospitalidad, viaje y turismo
Año de publicación:	2015-04-08

Today hospitality professional must be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employeesâ€™ attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities.

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