Carrito de compra
Su pedido cuenta con 0 productos
Envío gratis a partir de $389.00 (Consulta T&C)
| ISBN: | 9783658295806 |
|---|---|
| Formato: | Page Fidelity |
| Idioma: | Inglés |
| Editorial: | Springer Nature |
| Tema: | Computadoras |
| Subtema: | Computadoras |
| Año de publicación: | 2020-03-02 |
Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world. Â